1. Our privacy policy describes the ways in which we collect, store, use and protect your personal information and it is important for you to review this privacy policy. By “personal information” we mean information that can be associated with a specific person and can be used to identify that person.

2. We do not consider anonymized information to constitute personal information as it cannot be used to identify a specific person. We collect personal information from you when you use mozoon.com or its related websites and services (“Site”) (including, without limitation, when you buy items or when you telephone or email our customer support team). By providing us with your personal information you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.

3. We may amend our privacy policy at any time by posting a revised version on the Site.
The revised version will be effective at the time we post it and, following such posting, your continued use of the Site will constitute your express consent to us continuing to process your personal information in accordance with the terms of our revised privacy policy.

4. We would encourage you to check the Site regularly for the announcement of any amendments to our privacy policy.

• Our collection of your personal information
• Our use of your personal information
• Your use of your and other users’ personal information
• Accessing, reviewing and amending your personal information
• Third party website links
• Cookies
• No spam or spoof emails
• Protecting your personal information
• How you can contact us about privacy questions

• As part of your registration on the Site, you will be asked to provide us with certain personal information, such as your name, shipping address, email address and/or telephone number and other similar information as well as some additional information about you such as your date of birth or other identifying information.

•  Additionally, in order for us to verify your identity, we may need to request from your valid proof of identification (e.g. in the form of a copy of your passport, resident’s visa or permit, national ID card and/or driver’s license).

•  We will also need to collect selected financial information from you, such as your credit card and/or bank account details.

•  You will need to input this financial information into the “My Account” section of the Site. We use this financial information for billing purposes and for the fulfillment of your orders. Following your registration on the Site, you should not post any personal information (including any financial information) anywhere on the Site other than on the My Account section of the Site.

• Restricting the posting of personal information to the My Account section of the Site protects you from the possibility of fraud or identity theft. The posting by you of any personal information anywhere on the Site other than on the My Account section of the Site may lead to the suspension of your use of the Site.

• We will collect transactional information based on your activities using the Site (such as buying), this transactional information is used solely in relation to the transactions you undertake on the Site and for no other reasons

• Please note that we may use your Internet protocol (or IP) address (which is a unique number assigned to your computer server or your Internet service provider (or ISP)) to analyze user trends and improve the administration of the Site.

• We may also collect information about your computer (for example, browser type) and navigation information (for example, the pages you visit on the Site) along with the times that you access the Site.

Finally, we may collect additional information from or about you in other ways not specifically described here.

For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.

We may also collect feedback ratings and other comments relating to your use of the Site.

Where we aggregate personal information for statistical purposes, such aggregated personal information shall be anonymized.

1. Data provided by users. This includes:
• User profile: We collect data when users create or update their Mozoon accounts. This may include their name, email, phone number, login name and password, address, profile picture, payment or banking information (including related payment verification information).

• Demographic data: We may collect demographic data about users, we may also receive demographic data about users from third parties in the Mozoon Mobile App.

2. Data created during use of our services. This includes:
• Usage data: We collect data about how users interact with our services. This includes data such as access dates and times, app features or pages viewed, app crashes and other system activity, and type of browser. We may also collect data regarding the third-party sites or services used before interacting with our services, which we use for marketing.

In some cases, we collect this data through cookies, pixels, tags, and similar tracking technologies that create and maintain unique identifiers. To learn more about these technologies.
• Device data: We may collect data about the devices used to access our services, including the hardware models, device IP address or other unique device identifiers, operating systems and versions, software, preferred languages, advertising identifiers, device motion data, geofence, location and mobile network data.

Mozoon Mobile App/Website uses personal data to enable reliable products and services. We also use such data:

• to enhance the safety and security of our users and services
• for customer support  
• for research and development  
• to enable communications between users 
• to send marketing and non-marketing communications to users
• in connection with legal proceedings

Mozoon does not sell or share user personal data with third parties for their direct marketing, except with users’ consent.

We use personal data we collect:

To provide our services.

Mozoon uses data to provide, personalize, maintain, and improve our services. This includes using data to:

• create/update accounts
• user location for offers and deals
• process payments

• perform necessary operations to maintain our services, including to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.

• using device, location, user profile, usage, and other data to prevent, detect, and combat fraud. This includes identifying fraudulent accounts or uses of our services, preventing use of our services by users.

Research and development.

We may use personal data for testing, research, analysis, product development, and machine learning to improve the user experience. This helps us make our services more convenient and easy-to-use, enhance the safety and security of our services, and develop new services and features.

Mozoon performs the above activities on the grounds that they are necessary to fulfil our obligations to users under our Terms of Use or other agreements with users in improving our existing services and features, or for purposes of Mozoon legitimate interests developing new services and features.

Marketing

Mozoon may use personal data to market our services to our users. This includes sending users communications about Mozoon services, features, promotions, sweepstakes, studies, surveys, news, updates, and events. We may do so through various methods, including email, text messages, push notifications, in app communications and ads, and ads on third party platforms.

We may also inform users about products and services offered by Mozoon partners. For example, we may provide recommendations, promotions, or ads for Mozoon partners based on users’. Although we inform users about products and services offered by Mozoon partners, we do not sell users’ personal data to, or share it with, such partners or others for purposes of their own direct marketing or advertising, except with users’ consent.

We may use the data we collect, including in combination with advertising partners’ data, to personalize and improve the marketing communications (including ads) that we send on and off Mozoon apps and websites, including based on user location, use of Mozoon services, and user preferences and settings. For example, we share user data (such as hashed email address, usage information, and device or user identifiers) with Facebook and TikTok to personalize and improve our ads services.

Non-marketing communications. Mozoon may use personal data to generate and provide users with receipts; inform them of changes to our terms, services, or policies; or send other communications that aren’t for the purpose of marketing the services or products of Mozoon or its partners.

Mozoon performs the above activities on the grounds that they are necessary to fulfill our obligations to users under our Terms of Use or other agreements with users, or for purposes of Mozoon and it’s users legitimate interests in informing users about events that may have an impact on how they can use Mozoon services.

Legal proceedings and requirements. We may use personal data to investigate or address claims or disputes relating to use of Mozoon services, to satisfy requirements under applicable laws, regulations, or operating licenses or agreements, or pursuant to legal process or governmental request, including from law enforcement.

Mozoon performs the above activities on the grounds that they are necessary for purposes of Mozoon legitimate interests in investigating and responding to claims and disputes relating to use of Mozoon services and features, and/or necessary for compliance with applicable legal requirements.

Automated decision-making

We use personal data to make automated decisions relating to use of our services. This includes:

• flagging users who are identified as having engaged in fraud, unsafe activity, or other activities that may harm Mozoon, its users, and others. In some cases, such as when a user is determined to be abusing Mozoon referral program or has submitted fraudulent documents, such behavior may result in automatic deactivation.

• You can access and review your personal information in the My Account section of the Site. If your personal information changes in any way or is incorrectly presented on the Site you should immediately update or correct your personal information (as applicable) by accessing the My Account section on the Site or, alternatively, by contacting our customer support team.

• Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.

The Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you when you leave the Site to read the privacy statements of each and every website you visit if you intend to provide personal information to that website. Our privacy policy applies solely to your personal information that we collect on our Site.

•  Like many websites, the Site uses ‘cookie’ technology (small computer files placed on your computer’s hard drive). When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.

• The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.

We do not tolerate spam. To report Site related spam or spoof emails, please forward the email to info@mozoon.com.You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.

• We take every precaution to safeguard all your personal information from unauthorized access, use or disclosure.
• All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.
• You must enter your username and password each time you want to access your account or make transactions on the Site.
• Choose your password carefully using unique numbers, letters and special characters.
• Never share your username and password with anyone.
• If you are concerned that your username or password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto the My Account section of the Site.

If you have questions or concerns about our collection and use of your personal information, please contact our customer support team or email us at info@mozoon.com